Course curriculum

    1. Introduction to Sales Training

    2. Introduction to Sales Training in the Cleaning Industry

    3. Sales Process 6 Steps

    4. Sales Introduction Quiz

    1. General Workflow Overview

    2. Website Form Submission

    3. Online Self-Service Lead Workflow

    4. Lead Follow Up Automated Campaign Overview

    5. Using your MC Sales Dashboard

    6. MC Tickets

    7. Booking a new Lead via MC Internal Quoting Tool

    8. Call Script Link

    9. Using the Call Script while Booking a Lead in MC

    10. Booking Details & Work Order Notes

    11. How to Update "Home" Notes

    12. How to Update "Service Set" Notes

    13. How to Remove Lead from Your Workflow

    14. How to Book an Hourly Clean

    15. How to Book an Itemized Clean

    16. Sales Practice Questions

    1. Prospecting

    2. Prospecting in the Cleaning Industry

    3. Ideal Client Persona

    4. Why Choose SCMS?

    5. Prospecting Quiz

    1. Relationship Building

    2. Relationship Selling in Cleaning Industry

    3. Relationship Selling Quiz

    4. Relationship Building Quiz

    1. Identifying Needs Accurately

    2. Identifying Needs Accurately in the Cleaning Industry

    3. Identifying Needs Accurately Quiz

    4. Identifying Needs Quiz

    1. Making Persuasive Presentations

    2. Making Persuasive Presentations in the Cleaning Industry

    3. Persuasive Presentations Quiz

About this course

  • Free
  • 51 lessons
  • 3.5 hours of video content

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